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Returns & Exchanges

Returns
We are pleased to accept returns and exchanges if contacted within 14 days of the date your order was placed. The product must not have been used, applied or removed from the wax paper backing. All returns must be shipped to us within 30 days of your order date or we cannot give you a refund or exchange.

How do I make a return?
To initiate a return, you must first email info@fishskyn.com within 14 days of your order date and we will provide you with instructions. Please include your order number, product you would like to return, and reason for the return.

The product must not have been used, applied or removed from the wax paper backing. We reserve the right to deny any items that do not meet our policy requirements. If a product is used or has previously been applied, we will reject the return and send the used product(s) back to you. Customers are responsible for any shipping costs associated with returns.

Refunds (if applicable)
Once your return is received, we will refund your original payment method within 5-7 business days. All shipping costs are non-refundable.  

Damaged/Wrong size
We will happily replace items if they are defective or damaged upon arrival. If you receive an item that is defective or damaged, email info@fishskyn and include a picture of the defective or damaged item and your order number and we will get a replacement out to you right away.

Exchanges
If you would like to exchange a product for a different design or device, you are able to do so by contacting us within 14 days of the date your order was placed. The product must not have been used, applied or removed from the wax paper backing. Customers are responsible for any shipping costs associated with exchanges.