We are pleased to accept returns and exchanges if contacted within 30 days of the date your order was placed. The product must not have been used, applied or removed from the wax paper backing. All returns must be shipped to us within 30 days of your order date or we cannot give you a refund or exchange.
How do I make a return?
If the skin has not been peeled off the backing paper and it is in unused condition, you may receive a full refund. Please include your receipt in the package and write on it “return for refund.” You may choose how to send it but USPS ground is your cheapest option.
Return it to:
PO BOX 571
Pleasant Grove, UT
It can take up to 14 days to receive your refund.
We reserve the right to deny any items that do not meet our policy requirements. If a product is used or has previously been applied, we will reject the return and send the used product(s) back to you. Customers are responsible for any shipping costs associated with returns.
Refunds (if applicable)
Once your return is received, we will refund your original payment method within 14 business days.
We will happily replace items if they are defective or damaged upon arrival. If you receive an item that is defective or damaged, email info@fishskyn and include a picture of the defective or damaged item and your order number and we will get a replacement out to you right away.
If you would like to exchange a product for a different design or device, you are able to do so by contacting us within 30 days of the date your order was placed. The product must not have been used, applied or removed from the wax paper backing. Customers are responsible for any shipping costs associated with exchanges.