Great customer service. Positioning the skin exactly right on the machine is not the easiest thing in the world but if you follow the directions you should be able to install without too much trouble.
I recommend looking for the instruction video first, they really take the anxiety out of the installation. Definitely clean your work area first, including the pet hair from your shirt. Okay, one or two hairs will be embedded in my installation, could be worse. LOL. The covering was easy to reposition as necessary, to pull out any air bubbles, etc. It was a lot easier than I expected. I absolutely LOVE the graphic on this item. It is such a treat closing up my laptop and finding this lovely covering, and it helps prevent slipping too.
I love these covers because not only are they eye catching they make it easier to hold onto your computer when you carry it around.